Lkq Corporation - Customer Care Review from Houston, Texas
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New ReviewerI bought an engine for 1100. They delivered a bad engine. I then call them but all they will do is cover the engine. I thought I was getting a full warenty, so the engine they are sending me has a bit more miles, but they don't care. It dosnt matter that I wouldn't have bought an engine that has more than a hundred k. That's what they have. And they want me to pay an extra warranty unless they give another bad engine.
???
I would think at the verry least they would cover the warranty since I'm forced into an engine with more miles then I agreed upon.
I now have to pay my mechanic Double for labor. Although he said it wasn't even checked because it still had oil in it.
Why he didn't look over the engine b4 installing is just amazing for me, but I just thought I would share my horrid experience.
I wanted to talk to the manager to try and get a little customer service. he happens to be out For the next two days. They said I can still get the warranty if I purchase it before they deliver it on Monday, so hopefully this manager will call me before then. and if they won't give a little atleast I can pay another 140 dollars to cover my *** so I don't get screwed again.
-Joshua
Order number6712****
Reason of review: Bad quality.
Location: Houston, Texas
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I purchased a motor from LKQ in November for a 2004 BMW 745li,the engine that was sent was faulty so I spoke with Nate #734-699-**** he explained to me someone would be out to retrieve the engine..I along with the shop owners have been contacting MR.Nate for months now and everyday the people are supposedly coming to pick the engine up.Anyone have any advice because at this time Iโve paid an additional $1,200 on insurance alone not factoring in that Iโm driving my sons car and he needs it back to attend school in Kentucky,unfortunately heโll be flying back to Kentucky this time!!!!Someone Please Help
The motor i purchased was knocking and smoking it was worst then the oringial engine i had all ready. I called and they want to run it through the warranty.
Its bad... but waiting now completely been 2 weeks . So i called credit card company and filed a fraud charged. They said it was a good engine and was not not.
Either scam or fraud. Lkq sucks.
Dont do it. U will see..the people was rude also...