I purchased two tires from LKQ on 10/26/15.I took them to my mechanic who found a tear on one.
I called LKQ and told them one was damaged. Rep told me to bring it back with receipt. She put in an order for a replacement and said, it will be here on Monday after 1pm. I Drove to LKQ with order# and she said,Sorry the replacement tire was damaged so we cancelled the order.
I can order another replacement tire and We will have it here tomorrow. I live 30 min away! Please read Reason on invoice.
Unbelievable!Will not go back there.
More Review Details
|Product or Service Quality|
What I liked
What I disliked
- No phone call to save me a wasted trip
- Reason of review:
- Poor customer service
- Preferred solution:
- I would like a very nice almost new replacement tire for free 215/60 R 16.
- Monetary loss:
- Product or service
- Review category
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "Dear BBB, Today (4/5/2014) I visited one of your Costco warehouse stores (1320 S. Route 59, Naperville, IL 60564-5944) in the morning around 10am. My primary purpose was to get my..."
- "I first went to www.carid.com to price wheels. I saw that their wheels were reasonable priced so I decided to purchased 4 wheels with rims. They first gave me a..."
- "The worst used part i ever bought they advertised a used forte compressor with only 22,000 miles it showed up in a cardboard box no packing with extreme corrosion..."
- "I ordered a $159.99 Lazy Lagoon float for my four sons several days before leaving for our lakeside vacation. With the wonderful 3-5 day shipping we would definitely receive it..."
- "I bought a pair of boots in the fall. They were little booties with leather fringes. The very first day I wore the boots.. The fringes started falling off. Every..."
- "Please do not order !!! Horrible customer service ! Horrible product !!!! I was fooled by the IG hype myself. I had my hair in for 3 weeks and it's..."
- "Went to the mac store in the westfield at Stratford. When i got to the till the lady that served me was so rude loads of attiude and couldnt be..."
- "I purchased a Levian snake ring. It has white and chocolate diamonds. I have sent it back to Levian 5x for repair due to diamonds randomly falling out of the..."
- "We own a 2013 Honda CR-V it has performed very well until recently. The car was sitting in a parking lot . A crook came along side of the car..."