I purchased two tires from LKQ on 10/26/15.I took them to my mechanic who found a tear on one.
I called LKQ and told them one was damaged. Rep told me to bring it back with receipt. She put in an order for a replacement and said, it will be here on Monday after 1pm. I Drove to LKQ with order# and she said,Sorry the replacement tire was damaged so we cancelled the order.
I can order another replacement tire and We will have it here tomorrow. I live 30 min away! Please read Reason on invoice.
Unbelievable!Will not go back there.
More Review Details
|Product or Service Quality|
What I liked
What I disliked
- No phone call to save me a wasted trip
- Reason of review:
- Poor customer service
- Preferred solution:
- I would like a very nice almost new replacement tire for free 215/60 R 16.
- Monetary loss:
- Product or service
- Review category
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