Not resolved
1 comment

I have been purchasing from LKQ for over 20 years.Most of the time used parts are in good condition and clean.

Sorry to say I will not be using them anymore until they fix the "BIG BIG" problem. Anytime I call the wait time is unbearable. I will wait up to fifteen minutes on hold and then hang up and call a competitor. I am done doing this.

I will call my competitors and give them my several thousand dollars of business each year.

I don't know why they made the change but it does not fit our business.My time is to valuable to waist on the phone.

This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue as the author lost $8000. This person is overall dissatisfied with Lkq Corporation. The most disappointing about lkq corporation customer care at Lkq Corporation was horrible customer service Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Lkq Corporation.

Check out the best and the worst companies in Equipment category for more informed decision or compare Lkq Corporation to other companies on our site.

Had an Experience with Lkq Corporation?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1269437

LKQ is the largest supplier of used and aftermarket parts on the planet.Perhaps a better solution would to find a new salesman there.

You must understand that LKQ services not only all repair facilities in a 100 mile radius, but also retail customers and insurance. Your time is valuable and your business is appreciated. LKQ employees are, 9 times out of 10, 100% commission payed.

Nobody values your time more than your salesman, however it isn't unheard of to have 5 to 6 people on hold while trying to place orders.Try contacting the sales manager and getting reassigned.

You May Also Like

Carid - HORRIBLE!!!!!!!!!!!!! Carid "I ordered a windshield mounting bracket for my LED lightbar from this site. The one I ordered was NOT the one delivered & I did not notice this until after..." Read more Carid - Waited a half year for Headlights - Now waiting three weeks for refund Carid "April 2017 I ordered some Spyder Headlights for my BMW project. Because there were two versions of this headlight (DS1/DS2) for my vehicle, I contacted them prior for a suggestion..." Read more Seal Skin Covers - Worst company I have ever dealt with!!!! Seal Skin Covers "Ordered a truck cover for a 2010 dodge ram. Crew. Cab, short bed. delivered me very quick and thats the only thing that went right!!!l lady on phone completely lied..." Read more Lkq Corporation - Alternator Review from Baker, Louisiana Lkq Corporation "Called LKQ in Livingston Louisiana and they said they didn't have a alternator to fit me Lincoln Navigator so I ordered it off line and the part was shipped from..." Read more Ctrip - Overcharged in Airfare Ctrip "Ctrip's website has stated very clearly as "Airline Deal" which is direct sale from Airline; same price as Airline's site (as per their website). When I downloaded the receipt from..." Read more Lazada Philippines - LAZADA PH Defective Phone Return Item Refused Lazada Philippines "hello, good day. bakit nyo di tinanggap yung return refund ko.meron akong mga screenshots please re-evaluate nag refer kayo sa lbc ng padala, eh nadelay ako ng padala kasi may..." Read more Ideal Image - TATTOO LASER REMOVAL Ideal Image "Had a consultation with a girl at the Willow grove location in PA to have a small tattoo removed with a Picosure laser. She assured me that 6 treatments is..." Read more The Bradford Exchange United Kingdom - Very Poor Product The Bradford Exchange United Kingdom "I purchased a Gold plated ring from them last October for a 60th Birthday present for my mum. She didn't start wearing it until 6th December and it already looks..." Read more