Lkq Corporation - WAIT TIME
I have been purchasing from LKQ for over 20 years.Most of the time used parts are in good condition and clean.
Sorry to say I will not be using them anymore until they fix the "BIG BIG" problem. Anytime I call the wait time is unbearable. I will wait up to fifteen minutes on hold and then hang up and call a competitor. I am done doing this.
I will call my competitors and give them my several thousand dollars of business each year.
I don't know why they made the change but it does not fit our business.My time is to valuable to waist on the phone.
Review about: Lkq Corporation Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $8000.
Preferred solution: Let the company propose a solution.
I didn't like: Customer service.